Cornhusker Toyota

I’m not normally one to write reviews on places, but the experience I have had here has not been great unfortunately. The ABS module went out in my car, and when I made an appointment to get it reinstalled and re-programmed, as well as purchase a new ABS module from them, they originally told me that it would be $700 for both the part and labor fee. During my appointment, they came up to tell me that they got the wrong part and then expected me to either still buy the part for $500 or pay the resell fee of $200. I respectfully expressed that I would not be paying for a part that I didn’t ask to be ordered. They then told me that they could order a new part, but then wanted to charge me $1400 total for the part and labor fee (labor would be about 1.8 hours and $297), so I went and took it upon myself to find another Toyota parts store, where I could purchase the ABS module for cheaper. (Yes, I am aware that ABS modules are a little more expensive). I then called cornhusker again to see if they would install it and program it if I got it on my own. He then proceeded to tell me that the labor fee would be about $750 dollars for 4.5 hours, when it would originally only take 1.8 hours. When I asked about the differentiation in hours, I really didn’t get an answer as to why it changed. I had a really high hopes for this place, but after this experience, I will be taking my business elsewhere.

Matt Arnold and the service team at Cornhusker Toyota / Honda are professional and top notch. Early on only our second day of a 2000 mile trip from CO to NJ towing a camper, our tow vehicle began making a horrific noise under the hood that we couldn't pinpoint but knew we couldn't ignore. We considered our options then backtracked 20+ miles to reach Cornhusker. After hearing our plight, and despite a full bay, Matt had us park and unhitch, and then a service tech (I wish I knew your name!), test drove and looked both under the hood and under the car. In the end, we were able to continue on our way with the assurance that although the car was noisy, the needed work could wait until we got home. Matt even gave us his number and told us to call him if we had any codes show up while driving and he'd advise us. It's an uneasy feeling to have to trust someone new with care of your car, but Matt and the Cornhusker team demonstrated that we can still have faith in strangers. If we lived in Nebraska we'd buy a car and have it serviced here with full confidence. You folks in Grand Island are lucky to have such a great organization to serve you. Thanks, Matt and team, for your kindness.

Tara, my service representative was exceptional in getting my Honda Ridgeline in for an oil change during my travels out west! They were booked solid, however, when someone didn’t show up they pulled my truck in and had me out of there within an hour! Thank you Tara, Connie Smith Just be mindful of what you leave in your vehicle. I had money taken from my glove compartment!

Honest dealership flew in from Wyoming, to purchase my 2023 Toyota Tundra Hybrid, I was working with Gregg. He told me the total price of the vehicle and even offered to pick me up from the airport. Nothing changed from our agreement they even had the vehicle marked sold to me for 2 weeks before I had time to fly out there. Fast, Easy and honest Process. Their New General Manager Levi Randall made sure I made it home safe. I will definitely be doing business with Cornhusker again in the near future!